TechPa service
Website Maintenance and Support
Our support plans keep business websites secure, current and useful. Work is prioritised through a clear request process and supported by backups, monitoring and monthly recommendations.
What this service is designed to improve
Fewer avoidable incidents
Faster content changes
Clear support ownership
Continuous site improvement
What you receive
A complete, implementation-ready scope.
Deliverables are adapted to the project, but the engagement is always designed to leave clear ownership, documentation and measurable next steps.
01
Software and dependency updates
02
Security and uptime checks
03
Backup verification
04
Content and landing-page updates
05
Bug fixes and browser testing
06
Monthly maintenance report
Our process
Structured delivery from first decision to launch.
Backup baseline
Update schedule
Request workflow
Monitoring
Monthly review
Frequently asked questions
Important questions before you begin.
Do you support websites built by another company?+
Yes, after a technical and security audit. The audit identifies unsupported code, access gaps and urgent fixes before an ongoing plan starts.
What is included in maintenance?+
Scope can include updates, monitoring, backups, small content changes, bug fixes and a defined support allowance. Larger feature work is estimated separately.
Is emergency support available?+
Priority incident support can be included in selected plans with agreed response windows and escalation contacts.
Maintenance & Support
Discuss your goals with a technology partner.
Tell us what is working, what is not and what the business needs next.